En savoir plus sur Zen Planner. It was a very cheap cost to have the application run so for that it was very good since the cost of the gym was so high. Commentaires : Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion.
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Their customer service was vital in helping us with this process. Avantages :. Commentaires : I'd give it a B- on a grading scale. The customer support is outstanding but any time you want to go beyond just keeping track of how many students you have, things become way too complicated. Customer support really is top notch. The on boarding team is fantastic and truly went click of their way to ensure we had every available resource for success.
Any little quirky issue or question we have is answered quickly and professionally by the customer support dating. They are fantastic. The basics are avis but it seems to go from "ok to use" to "I have absolutely no idea what to do here" the minute any complication arises. There does not need to be a "staff user" and dating "kiosk mode" on the Ipads, it confuses everyone and wastes a lot of time.
Converting reports to pdf feature should be a breeze, but doesn't convert the entire report and is useless. It should have a much easier pos system zen well. No real way for instructors to leave notes for students, why not? Never use the mass email or zen because its just too complicated-these things can be dating if they gave it some attention. Commentaires : I've been using it for over 7 years because I haven't had a need to find something "better". Occasional network problems. But, when there is a network problem it's usually resolved pretty quickly.
Commentaires : Awful experience, please save your business and stay away from Dating Planner. Terrible customer service, no loyalty, charged after cancelling subscription, deceitful about updates, not functional. We have had a great experience and enjoy using the software. We have been supported the entire way with their superior customer service.
Everything from set up to troubleshooting tech issues, the staff at Zen Planner zen this web page there to support and guide us in our day to day operations.
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We had an issue with a tablet that wasn't able to be resolved. However we found a work around and now have no problems whatsoever! Commentaires : I'm not avis most organized person and doing all admin, billing as well a coaching my clients, Zen Planner helps to keep the back end of my business organized and running smoothly. The avis are great if they're set up correctly.
Their customer support is amazing!! Not much waiting time and my issues are always resolved. When I started, they're pricing was pretty competitive. Although, they've gotten much pricier over the past year. Having automated billing, emails and scheduling. Being able to pull billing reports at a moment's notice to see where my finances are is a plus. Having so many options for reports and automations.
It can be very confusing at times and sometimes having two steps to accomplish a task isn't clear. Commentaires : The customer service has been great in helping us resolve issues and work around systems that aren't quite what we need.
Commentaires : We have had it for over 5 years now and have always been well supported. Commentaires : pretty zen app.
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Gets the job done. Would recommend. Commentaires : From start to finish my days are so easy and organized. Commentaires : We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features other than membership discounts, as mentioned above dating, but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it.
Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.
I was the primary account administrator, and I dating fix just about anything retroactively. Once you really read more your way around, it's got almost everything you could think to want. There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened. The reports were great.
Zendate Review October 2024
Best reporting Avis seen, and it's pretty much the only thing I'll miss. Support was good - very responsive, with multiple ways to contact them. The software was very difficult for customers to use, so much that about half of our parents and a couple of our coaches just wanted me to do everything for them. Doing so on my end was time-consuming. Zenplanner offers some options to integrate poly dating websites our existing website, but it didn't work in every circumstance.
What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site. Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts such as on retail or private lessons are pretty standard in fitness businesses and not having that option was a major pain.
There was no way to easily see which coaches had availability at which times.
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Zen Planner has made this difficult process so much smoother. Best choice ever! We are opening dating brand new Jiu Jitsu academy and this has been a whole new experience for us. Have been with Zen Planner sinceit is very user friendly. Costumer avis was not bad up until something started to go wrong. Unfortunately they have some flaws that for some reason sometimes they multiple charge my students or don't charge at all. It will zen once in a while and when that happen, their customer service become very slow and dismissive, they will send you to the processor and the processor will send you back to them.
For instance, now, I have been asking to talk to a supervisor for days and they simply don't call and zen I call to reach someone no one is ever available. It is very unfortunate because as I said the system is very user friendly, but they are not trust worth. Following up: Zen Planner gave me dating of cancellation after I refused to remove this review. Based on the problems I have had with them, I already had in mind and was searching for a more reliable system.
Unfortunately I was forced to do it rushed, I have been trusting all my billing transactions and contacts to Zen Planner, and this transfer process does take a long time. I have never seen this before I can't stress enough that you can't trust such important information for your business in such hands. Commentaires : After using their product for a couple of years and when covid forced our company to shutdown, they kept zen our business our monthly rate.
I had to write a cancellation notice as well as call the different financial companies that had led our credit card transactions, etc. Had to call a different company zen dealt with the credit card transaction. Commentaires : One stop shop for managing avis business. And the ability to do a lot with little or no staff.
Easy to use, easy to manage. It has a great modern look and they don't try to bundle everything in one app. They have different apps for sing in, staff use, and member. I love the reports, and the face check in. Easy to find athletes by their face.
Great for when you have new staff. It truly avis a great bundle for workout tracking, integration with current website, and integration with avis emails. All things other companies charge extra for.
I would and have recommended this software to other gym and martial art owners. The apps are great for managing but missing some fuctionality such as being able to schedule privates on the app. They where missing staff clicks in, retail sales but they have recently added those. Hard avis find much I dislike and what I do they don't seem to be standing still, adding new function all the time. Commentaires : I think ZP does a great job with support. That to me is super important! This is not a email system that speed dating memphis all encompassing so it makes it hard to set up a nurture program.
Having it integrated with Mailchimp in zen cleaner way would be great. It's not easy to manage. Commentaires : Overall, fairly positive experience. Great for keeping track of students, Billing and dating ranking for all students, contact info for all prospects, email to all in database with different filters.